1. Where are we?
Olivia Nature is an online store with physical headquarters in Seville, Spain.
2. Is it safe to buy online at Olivia Nature?
Yes. If, when placing your order, you opt for the online card payment option, you will enjoy the safest online payment method of the moment. Olivinature.com has adhered to the Secure Electronic Commerce System, governed by the Verified by Visa security protocol. In this way, the legitimate owner of the card can only make the payment online with a card.
3. How long will it take to get my order?
National orders, Spain, Peninsula and Balearic Islands, will arrive in 24-48 hours. For the rest, see our shipping policy.
4. What taxes should I pay?
European Union: Shipments within the European Union are exempt from customs fees.
Non-European Union: Shipments outside the European Union may be subject to customs payments. These taxes are demanded by the local authorities and are the responsibility of the client. Consider that, if necessary, you will have to pay import tariffs when the national authorities of your country invoice them. Or in the case that the customs of Spain deem it appropriate.
5. How do I contact Olivia Nature?
You can contact us, via email at email@example.com, telephone 954 564 292 and WhatsApp; 638 72 62 46